ServiceNow Administrator + Developer
Become job-ready as a ServiceNow Administrator and Developer with hands-on training, automation, scripting, and application development at GRAStech
Description
The ServiceNow Administrator + Developer course by GRAStech is an industry-focused training program designed to help students and professionals build strong expertise in ServiceNow platform administration, customization, and application development. This course is ideal for learners who want to start or grow their career in IT Service Management (ITSM) and Enterprise Application Development.
The course begins with a clear understanding of ServiceNow fundamentals, ITSM concepts, and platform architecture, making it suitable for beginners. Learners gradually move toward administration and security, where they gain hands-on experience in managing users, roles, ACLs, UI policies, and data policies to control platform access and behavior.
As the training progresses, students work extensively on core ITSM modules such as Incident, Problem, Change, and Request Management, along with CMDB concepts and best practices. The development-focused modules introduce learners to ServiceNow scripting using JavaScript, Business Rules, Client Scripts, Script Includes, UI Actions, and the Glide API, enabling them to customize and extend platform functionality.
The course also emphasizes automation and application development using Flow Designer, IntegrationHub, and ServiceNow Studio, helping learners build scoped applications, automate workflows, and integrate external systems using REST APIs. Through hands-on labs and a mandatory capstone project, students gain real-world experience in building enterprise-grade ServiceNow solutions.
By the end of the course, learners will be able to:
• Configure and administer the ServiceNow platform
• Develop custom applications and automate workflows
• Work with scripts, APIs, and integrations
• Build real-world ServiceNow projects for placements
• Prepare confidently for ServiceNow CSA and CAD certification exams
This course ensures learners are job-ready for roles such as ServiceNow Administrator, ServiceNow Developer, ITSM Consultant, and Platform Engineer, with practical skills aligned to current industry requirements.
What You will Learn?
- ServiceNow platform fundamentals & ITSM processes
- User administration
- security & access control
- Incident
- problem
- change & request management
- Workflow automation using Flow Designer
- ServiceNow scripting with JavaScript & Glide API
- Custom application development using ServiceNow Studio
- Real-world projects & CSA / CAD exam preparation
Topics for this course
Opportunities after this course completion
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Price: INR 9949
This Course Includes
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Skill level : Advance
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Duration : 6 Weeks
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Chapters : 12
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Topics : 57
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Language : English
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Certificate : Yes
